The desktop inbox Meta took away — rebuilt for teams.
Messenger Desktop is gone. Business Suite is a mess. chatsfix.it is the full-screen, multi-page inbox your agency actually needs — across Messenger, Comments, Instagram, and WhatsApp, all in one place.
✓ 14-day free trial · ✓ No credit card needed · ✓ From $9/mo
The Problem
Your clients expect fast replies. Meta's tools weren't built for that.
In late 2025, Meta officially shut down Messenger Desktop — the one app that made it bearable to manage conversations at scale. And Messenger.com is next, closing in April 2026. What they left behind: a Business Suite that's slow, cluttered, and never quite works the way your team expects.
If you're managing social media for multiple clients, you know the drill. Switching between pages. Notifications that disappear. No team assignments. No real inbox logic. Just tabs upon tabs upon tabs.
There's a better way.
No dedicated desktop app
Meta deprecated Messenger Desktop with no replacement for teams
One conversation per tab
Business Suite doesn't support true multi-page inbox workflows
Average response time suffers
Fragmented tools mean missed messages and unhappy clients
All Channels. One Inbox.
Every message Meta can send you. Finally in one place.
Connect all your clients' pages and handle every conversation — without switching tools, tabs, or accounts.
Facebook Messenger
Private DMs, handled as a team
FreeFacebook Post Comments
Reply to comments before they turn into DMs
StarterInstagram Direct
Full DM support — including story replies
ProInstagram Comments
Keep your feed clean, reply fast
ProWhatsApp Business
Templates, broadcasts, 1:1 conversations
BusinessNot sure which channels you need? Start free and upgrade anytime →
Everything you need to run a professional social inbox.
Built for Agency Workflows
Unified Inbox
Every message from every page, sorted and searchable in one view. Switch between clients in seconds — not minutes.
Real-Time Sync
Messages appear the moment they arrive. No refresh, no delay, no “did we miss something?” moments with your client.
Smart Notifications
Get alerted for what matters. Filter by page, channel, or priority — mute the noise, catch the urgent stuff.
Labels & Tags
Organize conversations by client, topic, or urgency. Create your own label system and keep the whole team aligned.
Saved Replies
Build a library of approved responses for FAQs, promotions, and complaints. Reply in two clicks, stay on-brand every time.
Team Assignment
Route conversations to the right person. Know who's handling what, and nothing slips through the cracks.
Pricing
Straightforward pricing. No hidden fees.
Start free, upgrade when you're ready. Annual plans save up to 20%.
- Facebook Messenger only
- 1 Facebook Page
- 100 conversations/month
- 1 team member
- 3 labels, 5 saved replies
- 30-day search history
Starter
For freelancers managing a handful of clients.
14 days of full Starter access, free.
Start 14-Day Trial →- Facebook Messenger + Comments
- Up to 5 Facebook Pages
- Unlimited conversations
- 3 team members
- 10 labels, 25 saved replies
- 6-month search history
- CSV export
- Everything in Starter, plus:
- Instagram DMs & Comments
- Up to 20 Facebook Pages
- 10 team members
- Unlimited labels, replies & history
- CSV + API export
- SLA alerts
- Auto-assignment
- Everything in Pro, plus:
- WhatsApp Business API
- WhatsApp template management
- WA messaging at cost + 10%
- First 1,000 WA conversations free
All plans include a 14-day free trial at Starter level. No credit card required to start. Cancel anytime.
Frequently Asked Questions
No. You can sign up and get 14 days of full Starter access without entering any payment details. We'll only ask for a card when your trial ends and you choose a plan.
You'll automatically drop to the Free plan — 1 page, Messenger only, 100 conversations/month. You won't lose any data, and you can upgrade to a paid plan at any time to restore full access.
Your messages are processed via Meta's official APIs and stored on EU-based servers. We never read, sell, or share your conversation data. For full details, see our Privacy Policy.
Yes. chatsfix.it connects through Meta's Messenger Platform and Graph API. This means reliable delivery, no ToS risks, and support for official WhatsApp Business API features.
Yes. There's no restriction on which Business Manager or ad account a page belongs to. As long as you have admin access to the page, you can connect it to chatsfix.it.
You invite teammates to your workspace and assign conversations to them. Everyone sees the same inbox in real time. On Pro and Business, auto-assignment rules can route conversations automatically based on page, channel, or keyword.
Yes. Upgrades take effect immediately. Downgrades take effect at the end of your current billing period — you keep all features until then.
Meta charges per WhatsApp conversation based on type (service, utility, marketing, authentication). chatsfix.it passes these through at cost plus a 10% processing fee. The first 1,000 service conversations each month are free.
No. AI reply suggestions appear as drafts — you review and send (or edit) before anything goes to the customer. The AI reads the conversation context and your saved replies to make suggestions relevant to your tone and content.
Most helpdesks are built for email, not Meta. They lack support for Facebook Comments, Instagram DMs, or WhatsApp templates. chatsfix.it is purpose-built for social messaging — which means faster setup, better UX for social media managers, and none of the overhead of a full helpdesk platform.
Stop losing messages in the Meta maze.
Join agencies who've already moved to a better inbox. Your first 14 days are on us.